Revo.pm
  • Revo 101
    • Introduction to Revo
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  • Insights
    • Overview
    • How to create insights
  • User Feedback
    • Overview
    • Import feedback into Revo
    • How to connect CRM tools to Revo
    • Use Labels To Categorize And Organize User Feedback
  • Meetings
  • Overview
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  • Meeting Access and Summary Settings
  • Using labels to categorize and organize meetings
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  • Issues, Projects, and Cycles
    • Overview
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  • Connectors
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    • How does billing work?
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  • Security
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On this page
  • Before vs After: Jira + Revo
  • Key Takeaways
  • What You Can Do with Revo + Jira
  • How to connect:
  • How Permissions Work
  • How to disconnect:
  • Best Practices for Using Revo + Jira
  • Troubleshooting & FAQ
  • Streamline Your Product Work
  1. Connectors

Jira

By integrating Jira with Revo, you can bridge the gap between AI-driven collaboration and structured project management.

Create, update, and manage tickets in either Revo or Jira — and keep everything in sync automatically, without extra manual work.


Before vs After: Jira + Revo

Ticket Creation

Manual copy-pasting tasks into Jira

Create and sync tickets automatically between Revo and Jira

Status Updates

Statuses drift out of sync across tools

Real-time two-way status synchronization

Product Planning

Ideas stay informal in chats or notes

Instantly promote ideas to Jira epics, stories, and tasks

Transparency

Updates scattered across platforms

One source of truth across both Revo and Jira

Workflow Efficiency

Friction moving work into delivery tools

Directly flow work from conversation to execution

Error-Prone Manual Syncing

Risk of outdated or mismatched tickets

Automatic synchronization keeps systems aligned


Key Takeaways

  • Jira is the core system for structured ticket and project management.

  • Revo + Jira enables you to move from idea to execution faster, without losing context or duplicating work.

  • With two-way sync, tickets and updates made in either Revo or Jira automatically stay aligned across both platforms.


What You Can Do with Revo + Jira

  • Create Jira tickets directly from discussions and insights inside Revo.

  • Automatically sync ticket statuses, assignments, and metadata between Revo and Jira.

  • Promote AI-generated ideas or tasks into Jira stories or epics instantly.

  • Manage workflows from brainstorming to backlog grooming without context switching.

  • Keep Revo and Jira in sync — so your team can use either tool without worrying about losing track.


How to connect:

  1. Click on your team name at the top of the left-hand side menu

  2. Select team settings in the dropdown menu

  3. Go to connectors, located in the left sidebar

  4. Go to the Jira card and click on the connect button and follow the on-screen instructions

  5. You can now start creating tickets from Revo to Jira. Two-way sync is available


How Permissions Work

  • Revo can create, read, and update Jira issues that you authorize.

  • Two-way sync ensures changes made in Jira are reflected in Revo, and vice versa.

  • Your Jira project permissions remain fully respected — Revo can only operate within the scopes and projects you authorize during setup.

You stay in control of access, scopes, and security settings.


How to disconnect:

  1. Click on your team name at the top of the left-hand side menu

  2. Select team settings in the dropdown menu

  3. Go to connectors, located in the left sidebar

  4. Go to the Jira card and click on the disconnect button and follow the on-screen instructions


Best Practices for Using Revo + Jira

1. Connect Revo to the Right Jira Projects: Choose the project(s) in Jira where Revo will push and sync tickets to maintain clear boundaries.

2. Define Ticket Types and Fields Early: Map how Revo-created tasks align with your Jira ticket types (e.g., Story, Task, Bug) for cleaner backlogs.

3. Use Revo for Early-Stage Work, Jira for Execution: Brainstorm and iterate quickly inside Revo, then promote structured work into Jira for delivery tracking.

4. Let Revo Help Manage the Lifecycle: Ask Revo to suggest ticket updates based on conversation insights and feedback automatically.

5. Monitor Sync Health: Periodically check that the two-way sync is active.

6. Keep Permissions Clean: If you change your Jira organization’s permissions or project structures, reverify the integration settings to avoid sync issues.


Troubleshooting & FAQ

I created a ticket in Revo but don't see it in Jira — why?
  • Check that the Jira integration is active and linked to the correct project.

  • Make sure the ticket fields (e.g., required fields like “Summary” or “Assignee”) are filled out properly

Can I edit a Jira ticket in Revo and have it sync back?

Yes! Changes made in either system (e.g., status updates, description edits) sync automatically.

Can I create different types of Jira issues from Revo?

Yes. Depending on your Jira setup, Revo can create Tasks, Bugs, Stories, and other configured issue types.

Is the sync real-time?

Sync typically happens within a few seconds of an update in either system.

What happens if the integration is disconnected?

If you disconnect Jira, syncing stops immediately. Tickets already created remain in both systems but no longer update automatically.


Streamline Your Product Work

By integrating Jira with Revo, you combine the flexibility of AI-driven collaboration with the structure of enterprise-grade project management. Move ideas into execution instantly. Keep your backlog healthy. Stay aligned — everywhere.

Think faster, ship smarter — with Revo + Jira.

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Last updated 1 month ago